Not what you were looking for? Ask our experts!
Reply
Visitor
mansoor_a_khan
Posts: 2
Registered: ‎07-01-2011

Google Search hijacked

Every time I try to search I get the correct search results but when I click on any of the search result it takes me to wrong website.

 

I have Norton 360 but it is not able to fix the trojan/adware

 

quick help appreciated.

 

Thanks,

Mansoor

delphinium
Posts: 9,862
Kudos: 2,965
Solutions: 293
Registered: ‎11-21-2008

Re: Google Search hijacked

Has any infection been detected in full system scans by N360?  Are there any identified infections noted as being blocked in Intrusion prevention in your history?

Under certain circumstances profanity provides relief denied even to prayer.
Mark Twain
Visitor
mansoor_a_khan
Posts: 2
Registered: ‎07-01-2011

Re: Google Search hijacked

Norton 360 Couldnt detect the infection, I execute full scan twice.

dickevans
Posts: 12,421
Registered: ‎04-08-2008

Re: Google Search hijacked


mansoor_a_khan wrote:

Norton 360 Couldnt detect the infection, I execute full scan twice.


Welcome

Sounds like it's time for a bigger hammer. I'd suggest that you download the free version of Malwarebytes scanner, install it, run the update and do a full scan then reboot. Be very sure you are getting the FREE version. It is compatible with your Norton product.

If that fails to find the problem it might be time to use the Norton Power Eraser. It is strong and aggressive so be careful. There is also the free version of Superantisypware that can be useful. It too is compatible with your Norton product.

Hope this helps. Be sure to let us know:smileywink:

Dick
Win7x64 SP1 current NIS V21
Volunteer
yogesh_mohan
Posts: 5,302
Registered: ‎07-29-2008

Re: Google Search hijacked

Download and run Norton Power Eraser tool :

http://www.symantec.com/norton/support/DIY/index.jsp


Go for Rootkit Scan and Restart the computer. Check if it detects any threats and if it does, please provide us the filename and other details. Don't fix any files now, you can fix those after getting confirmation in this thread.



 Yogesh