09-10-2012 01:11 PM
I have Norton 360 installed on my laptop
recently I noticed that all of my Google searches give me strange results, and whenever I click on the link it either sends me to beesq.net or justclickanswers.com.
I scanned my computer several times, and removed a bunch of things, I reset my iexplorer and firefox to default, but the issue is still not fixed.
When I run my computer in safe mode I can surf the internet, but in normal mode it barely wants to load the home page. I've also gotten a blue screen several times, but I don't know if it is related to the Google redirect
I found a bunch of posts with a similar problem but no universal solutions that worked. I don't know what to do, I downloaded Combofix because I saw it mentioned in another thread, but I didn't use it yet, and frankly I am not that familiar with software to mess around with it.
Can anyone please help me with this?
Much appreciate it
09-20-2012 06:13 AM
Sorry for the delay in response. Did you try using Norton Power Eraser tool? If not, try that:
In Safe Mode, please clear all the Internet Temporary files & cache. If the problem persists, please try Norton Bootable Recovery Tool: