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Visitor
rip_user
Posts: 1
Registered: ‎09-10-2012

Google redirect (beesq.net) -- Cannot remove -- Please Help

I have Norton 360 installed on my laptop

 

recently I noticed that all of my Google searches give me strange results, and whenever I click on the link it either sends me to beesq.net or justclickanswers.com.

 

I scanned my computer several times, and removed a bunch of things, I reset my iexplorer and firefox to default, but the issue is still not fixed.

 

When I run my computer in safe mode I can surf the internet, but in normal mode it barely wants to load the home page. I've also gotten a blue screen several times, but I don't know if it is related to the Google redirect

 

I found a bunch of posts with a similar problem but no universal solutions that worked. I don't know what to do, I downloaded Combofix because I saw it mentioned in another thread, but I didn't use it yet, and frankly I am not that familiar with software to mess around with it.

 

Can anyone please help me with this?

 

Much appreciate it

Symantec Employee
HarryP
Posts: 769
Registered: ‎07-23-2010

Re: Google redirect (beesq.net) -- Cannot remove -- Please Help

Hi,

 

Sorry for the delay in response. Did you try using Norton Power Eraser tool? If not, try that:

https://www-secure.symantec.com/norton-support/jsp/help-solutions.jsp?docid=kb20100917002731EN_EndUs...

 

In Safe Mode, please clear all the Internet Temporary files & cache. If the problem persists, please try Norton Bootable Recovery Tool:

http://www.norton.com/nbrt

 

Thanks,

HarryP