12-12-2013 08:24 PM
Had a suspicious email, spam from Amazon.com with zip attachment. I did not open, but forgot and try to try drag email to spam folder instead of deleting. I did a full system scan. Nothing was found, but I now can not access email on Outlook 2010. Error codes are 0x800CCC80 & 0x80042108. From what I can tell, Norton 360 is blocking. I think I have version 5. Concern for pst files too.
12-16-2013 12:11 PM
12-16-2013 02:31 PM
Yes I rebooted. I have scanned program Files and pst files. When I try to receive or send Norton blocks Outlook. I have also tried repairing Outlook through Microsoft I have tried to automatically reset Outlook to no avail. I have looked in Norton but do not see any settings that I should reset.
I did some google searching about the Error codes 0x800CCC80 & 0x80042108 and it seems they could be due to configuration errors of the Outlook email account.
Here are the links to the Microsoft Outlook Forum
I hope they will help you to solve the problem, otherwise please come back and hopefully someone else will be able to help you.