Reply
Contributor
MarkGordon49
Posts: 12
Registered: ‎07-09-2012

Re: Help Please!! Trojan.Gen, Trojan.gen.2, Trojan.zeroaccess.b

[ Edited ]

To be honest with you, I've been disconnecting from the internet, only to connect when I recveived a new message from you.  Should I go ahead and load MalWareBytes back up and see how everything else goes?  It does seem to be more responsive than it was.  Also, I'm not getting a bunch of error messages from Norton.  :-)

Bot Obliterator
Quads
Posts: 13,951
Registered: ‎07-21-2008

Re: Help Please!! Trojan.Gen, Trojan.gen.2, Trojan.zeroaccess.b

Disable Norton

 

Start OTL again but this time click the Black CleanUp button, then make sure the C:\_OTL folder is deleted.

 

After that you are free to go on your merry way.  You are now fixed / Solved.

 

If you want Malwarebytes download the Free version to install and don't click the Trial button

 

If you want to, you can turn off System Restore wait for it to clear the Restore Points and then Turn it back on once you find all is happy. today, tomorrow whenever.

 

Quads