Not what you were looking for? Ask our experts!
Reply
Newbie
AlMac
Posts: 1
Registered: ‎06-14-2011

High Memory Usage message

Since getting the 5.0 ver. of Norton's Premier Edition a month ago, we have frequently received, "High memory usage by Internet Explorer."  And of course our internet has slowed down when we do get the message.

PapauZ
Posts: 6,790
Topics: 391
Kudos: 1,023
Solutions: 374
Registered: ‎04-08-2008

Re: High Memory Usage message

Hi,

 

which Windows OS and Service Pack, and also which version of Internet Explorer do you use?

It is sometimes totally normal that IE can slow down a bit....


Windows 8.1 Embedded Industry Pro x64 Hungarian, Norton 360 v21.2.0.38

Regular Visitor
pw2much
Posts: 8
Registered: ‎02-24-2011

Re: High Memory Usage message

[ Edited ]

 

I'm using Windows 7 Home Premium SP-1 32bit and Interner Explorer 9 but Firefox 4.0.1 is my default browser and I get the same message?

Paul Wade
Spam Squasher
CyberLife
Posts: 563
Registered: ‎03-16-2011

Re: High Memory Usage message

I don't think it has anything to do with the Norton product. Norton product has a way of conveying the CPU usage alert. That does not mean that Norton is causing the problem. Copying this features description from the Help files:

 

High-Usage Alert for:

CPU

When this option is turned on, Norton Internet Security detects and notifies you about the increased usage of the CPU resource by any program or process. By default, this option is turned on.

Memory

When this option is turned on, Norton Internet Security detects and notifies you about the increased usage of memory by any program or process. By default, this option is turned on.

Disk

When this option is turned on, Norton Internet Security detects and notifies you about the increased usage of your disk by any program or process. By default, this option is turned off.

Handles

When this option is turned on, Norton Internet Security detects and notifies you about the increased usage of handles by any program or process. A handle is a pointer that enables a program to access or identify a resource. By default, this option is turned off.

 

If you do not need this feature, you can turn it off. Start the Norton product > Click Settings > In the Miscellaneous Settings window, under Performance Monitoring, turn off the alert for CPU or Memory.

CyberLife :)