Not what you were looking for? Ask our experts!
Reply
Newbie
CarllMartinez
Posts: 1
Registered: ‎06-12-2012

How do I get the renewal reminders to stop?

How do I get the renewal reminders to stop? I have over 700 days left on my subscription. Product is latest version of Norton 360. It reminds me every day and it is annoying and not needed. Product seems to work well otherwise.
Posted from Facebook
peterweb
Posts: 8,041
Kudos: 1,174
Solutions: 303
Registered: ‎04-17-2008

Re: How do I get the renewal reminders to stop?

Welcome

 

Did you enter a renewal code recently?

Check the date and time on your computer.

 

If that does not help you should contact Support via online chat. They have the tools to correct issues with your account.


Things happen. Export/Backup your Identity Safe data.
Norton Fighter
Krusty13
Posts: 5,818
Registered: ‎05-31-2011

Re: How do I get the renewal reminders to stop?

Hi Carl,

 

Are they email reminders?  Or are they reminders from your Norton product?

 

You can click Support > About.  This will sync with the Norton Servers.

 

If you have purchased a new subscription,  then the email reminders will stop after a while.  I am not certain,  but I think I have read here something about 28 days.

 

Dave.