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griceldapere
Posts: 1
Registered: ‎07-23-2011

How do I turn off Norton 360 on my computers?

I have Norton 360 on my computers and I want to try another security and anti-virus program. I want to just shut off Norton while I try the new program. How do I turn Norton off?

floplot
Posts: 10,613
Topics: 218
Kudos: 2,055
Solutions: 367
Registered: ‎04-11-2009

Re: How do I turn off Norton 360 on my computers?

Hello griceldapere

 

Welcome to the Norton Community Forum

 

In order to test another real time security and antivirus program, you would have to completely uninstall N360 and then install the other security program. Just turning it off would still leave the components of the program in your computer.  You would have to use the control panel method first and reboot and then use the Norton Removal Tool to completly remove N360. Thanks.

Success always occurs in private and failure in full view.




K_Ramachandran
Posts: 130
Kudos: 22
Solutions: 12
Registered: ‎06-27-2011

Re: How do I turn off Norton 360 on my computers?

Hi Griceldapere,

 

Just to make the Norton off for a while... Go to the system tray, right click on the Norton 360 icon --> disable smart firewall and auto protect. 

 

If you still want to try, just go ahead and uninstall then try with different antivirus programs. But, make sure while uninstalling the Norton, you have to enable the windows firewall for the precaution.

K Ramachandran
Norton One Support Advisor
Contributor
Electro
Posts: 19
Registered: ‎07-19-2011

Re: How do I turn off Norton 360 on my computers?

Hummm...

 

How about selecting "Turn ON Silent Mode" instead...    (On r-click of systray's icon...) 

SendOfJive
Posts: 10,801
Kudos: 4,845
Solutions: 779
Registered: ‎02-07-2009

Re: How do I turn off Norton 360 on my computers?


Electro wrote:

How about selecting "Turn ON Silent Mode" instead...    (On r-click of systray's icon...) 


That merely quells background tasks and alerts.  It does not disable the realtime functions in the product, which is necessary if you are installing and running other realtime security software.  Complete removal of Norton 360 is the best solution, since there is no way to completely turn off the service that runs when Norton is installed.

Newbie
flanaganpa
Posts: 1
Registered: ‎07-27-2011

Re: How do I turn off Norton 360 on my computers?

You first open the program. On the side of the start screen you will see like antivirus sonar protection turn all the off then Norton if basically all turned off. This is with Norton Internet Security so I think Norton 360 is the same.

floplot
Posts: 10,613
Topics: 218
Kudos: 2,055
Solutions: 367
Registered: ‎04-11-2009

Re: How do I turn off Norton 360 on my computers?

Hello

 

Even with everything disabled, the drivers and other components will still be installed. As SendOfJive has said, the best way would be just to uninstall N360 and then use the removal tool to get a clean uninstall for the test.

Success always occurs in private and failure in full view.