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Newbie
xxyumixx
Posts: 4
Registered: ‎07-05-2010
Accepted Solution

How do you enable Firefox add-ons after Norton has disabled them?

I just installed Norton 360 about 2 days ago, and I just noticed that all of my firefox add-ons and plug-ins have been disabled, with the message "disabled for your protection. Known to cause security or stability issues". Before, my add-ons worked perfectly fine, but now they don't work. There is also no "enable" button available to click, only a "disable" button.

What should I do to re-enable all my add-ons? Should I turn off something in Norton to make them work again?

Administrator
Venkat_J
Posts: 1,236
Registered: ‎06-16-2010

Re: How do you enable Firefox add-ons after Norton has disabled them?

Hi xxyumixx,

 

Welcome to the community!

 

What is the version of Firefox that you are using?

 

Thanks,

Venkat

 

Venkat Jammalamadugu
Norton Forums Moderator
Consumer Products and Solutions
Symantec Corporation

Yaso_Kuuhl
Posts: 5,799
Kudos: 1,438
Solutions: 528
Registered: ‎02-19-2009

Re: How do you enable Firefox add-ons after Norton has disabled them?

Hi xxyumixx,

 

If you are using Firefox 3.6, please follow the instructions in Thalir's post below and delete your extension files:

http://community.norton.com/t5/Norton-360/Norton-toolbar-amp-Firefox-3-6/m-p/221460/highlight/true#M...

Volunteer
yogesh_mohan
Posts: 5,302
Registered: ‎07-29-2008

Re: How do you enable Firefox add-ons after Norton has disabled them?

Please try the suggestions from the following link:

http://support.mozilla.com/tiki-view_forum_thread.php?locale=en-US&comments_parentId=609097&forumId=...


Also, try resetting the theme to the default one as this problem may also happen due to incompatibility of add-ons with the themes.


Yogesh

Newbie
xxyumixx
Posts: 4
Registered: ‎07-05-2010

Re: How do you enable Firefox add-ons after Norton has disabled them?

hi ^^ i'm using firefox ver. 3.5.7

Newbie
xxyumixx
Posts: 4
Registered: ‎07-05-2010

Re: How do you enable Firefox add-ons after Norton has disabled them?

okay...i shall try both suggestions ^^ thanks so much!

i'll get back to you if it still doesn't work

Newbie
xxyumixx
Posts: 4
Registered: ‎07-05-2010

Re: How do you enable Firefox add-ons after Norton has disabled them?

yes!!! it's working now ^^ it was my theme that conflicted with norton ^^

thanks for everyone's help n.n