03-10-2012 09:28 PM
I have Norton 360 with 3 licenses. One of then was installed in a computer that now is broken.
In my user acount there are 3 installations used and I can't isntall another in my new computer.
How can i recover this installation from my broken computer?
03-10-2012 09:18 PM
I have Norton 360 with 3 licenses. After I upgrade from v5 to v6 Norton installation I receive the error "You have exceeded the allowable number of installs" when I activate my Norton product.
Now I have in my computer one trial license.
How can I fix it and recover my activation?
03-10-2012 09:33 PM - edited 03-10-2012 09:45 PM
Please contact Customer Support. Live Chat is usually the quickest. http://www.norton.com/chat. Explain to them your situation and they will be able to free up your activation in no-time.
If your new computer came with a preinstalled security product it will have to be thoroughly removed before installing N360 to be sure of a good installation. If you could tell us which product that is, we can point you in the right direction to download their removal tool.
Let us know how you get on.
03-10-2012 09:42 PM