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Newbie
gstickley
Posts: 1
Registered: ‎01-22-2013

How to remove Norton 360 from destroyed computer

I had a desktop computer that died on me, and I sent it to the recycler.  I still have 2 laptops.  But my Norton account shows that I have Norton 360 installed on 3 computers.  How do I remove the destroyed computer from Norton's count so that I can install it when I get a new desktop computer?

Norton Fighter
Krusty13
Posts: 6,834
Registered: ‎05-31-2011

Re: How to remove Norton 360 from destroyed computer

Hi,

 

If you contact Customer Support they should be able to help you with this.  Live Chat is often the quickest.  You can reach them at www.norton.com/chat.

 

Dave

W W W  =  Wild Wild West.    Be careful out there!

Regular Contributor
rick_s
Posts: 118
Registered: ‎04-23-2011

Re: How to remove Norton 360 from destroyed computer

you can also log in to your norton account and remove the dead pc and reclaim that install for your new machine.

Super Phishing Phryer
DaveH
Posts: 5,726
Registered: ‎01-06-2010

Re: How to remove Norton 360 from destroyed computer

[ Edited ]

Go here:

https://manage.norton.com/

 

Sign in with your Norton account, then click the Tab "My Account".

Find your current license and then click the trash can icon next to the dead system.

 

Dave