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Newbie
seanj72
Posts: 2
Registered: ‎11-23-2009

How to turn off outbound email scanning

I am running Norton 360 2.5.0.5 and would like to turn off outbound email scanning.  Can someone provide the steps to do this?
Yaso_Kuuhl
Posts: 5,799
Kudos: 1,438
Solutions: 528
Registered: ‎02-19-2009

Re: How to turn off outbound email scanning

[ Edited ]

Hi seanj72,

 

You are running an old version of Norton 360 on your computer; to ensure that you have the latest security, it is recommended that you upgrade to the latest version (Norton 360 version 3.5; you can upgrade to version 3.5 for free) by downloading the latest appropriate (depending on whether you have got the Standard or Premier edition) installation package from one of the links below and saving it to your computer:

 

Norton 360 Standard Edition version 3.5

http://www.norton.com/n360s_3

 

Norton 360 Premier Edition version 3.5

http://www.norton.com/n360p_3

 

Then install Norton 360 version 3.5 over your current version; your Norton product key should be picked up automatically; you can then modify the e-mail settings following the instructions in Vineeth's post below.


Message Edited by Yaso_Kuuhl on 11-23-2009 03:16 PM
Volunteer
Vineeth
Posts: 1,658
Registered: ‎07-31-2008

Re: How to turn off outbound email scanning

1 Start Norton 360.

 

2 In the Norton 360 main window, click Settings.

 

3 In the Detailed Settings window, click Virus & Spyware Protection Settings.

 

4 In the Automatic Protection Settings tab, uncheck Turn on Email Check.

 

Vineeth--

Newbie
seanj72
Posts: 2
Registered: ‎11-23-2009

Re: How to turn off outbound email scanning

Thanks to both of you for your help.  I will upgrade to 3.5 and change the setting.
Yaso_Kuuhl
Posts: 5,799
Kudos: 1,438
Solutions: 528
Registered: ‎02-19-2009

Re: How to turn off outbound email scanning

Please tell us how it goes :-)
Volunteer
Vineeth
Posts: 1,658
Registered: ‎07-31-2008

Re: How to turn off outbound email scanning


seanj72 wrote:
Thanks to both of you for your help.  I will upgrade to 3.5 and change the setting.

 

I appreciate that you have decided to update to the 3.5 version. The steps to disable email scanning in Norton 360 3.5 differ from 2.0. The steps are:

 

1 Start Norton 360.

2 Click Settings.

3 Click Antivirus.

4 On the Scans and Risks tab, if the Email Scan shows Off, click the status indicator to turn it Off.

5 Click Apply, and then click Close.

 

When you turn off Email scanning, Norton 360 will show you an "attention needed" or "Fix now" button. to ignore this, please follow the steps:

 

1 Start Norton 360.

2 Click Settings.

3 Under Detailed Settings, click Administrative Settings.

4 Under Product Security, next to Product State Monitoring, click Configure.

5 Under Antivirus, uncheck Incoming Email Scan and Outgoing Email Scan.

6 Click Apply > OK.
7 Click Close.

 

BTW, can you tell us the reason why you need to disable the Email scanning feature.

 

Vineeth--