09-14-2010 04:27 AM
My Norton 360 2009 runs out soon, but I have two install available on another Norton 360 I bought a month ago. Do I have to uninstall the 2009 version to update it with the new product key? Or is there some way will save me that troublesome step...?
09-14-2010 04:37 AM - edited 09-14-2010 04:38 AM
Using a new key will make you loose the remaining days of subscription with your existing key. So wait till the last day of subscription and use the new key using the product renew subscription window of the already installed product itself. You don't have to uninstall the product inorder to extend your subscription.
Hope this helps.
09-14-2010 06:41 AM
Thanks for the reply, but just to get it straight: When I do a "subscription renewal," you are sure that I will be asked for my key and can type in a different one? In the past, as soon as I went to renewal, my credit card was charged automatically...
09-14-2010 06:50 AM - edited 09-14-2010 07:00 AM
Go to Main Window -> My Account -> Renew Subscription. In the window that opens up, you will be provided with a text box where your new key can be typed in. This way you should be able to activate your product.
Hope you have the latest N60 V4 build 22.214.171.124 in your system. If not use Norton Update Center to get the latest version on your machine and run LU multiple times until no new update found.