That is "Reformat" clearing off your hard drive and starting over. Unfortunately that involves saving files, which also involves saving malware which is hidden in those files. Another poster has reformatted three times so far to no avail.
When Quads' instructions are followed usually no damage occurs, although it can happen. When a user does other things, on his or her own, instead of following instructions, sometimes it works, and sometimes it causes damage.
If you are now certain that your system is free of malware, you could safely reformat.
Reboot is a turn off, turn on, not the same thing.
Under certain circumstances profanity provides relief denied even to prayer.
Mark Twain
