Norton 360

[yank Trojan Terminator]

Hi JetVector,

See if this helps any:

https://www-secure.symantec.com/norton-support/jsp/help-solutions.jsp?docid=kb20100512172507EN_EndUs...

[JetVector]

Do you mean that I fill out a refund form and state on it that I wish to claim a cashback offer?

[huwyngr Norton Fighter]

Who made the cashback offer? Norton or a store?

Can you give us some more background.

Otherwise contact the Norton OnLine Customer Support via the CHAT link as below which uses the computer keyboard, not the phone, and they should be able to help you resolve it especially if this is an offer from Norton itself. You should find themvery helpoful.

To contact customer support Click on this link https://www.norton.com/chat  and work on from there.

Please let us know how you get on ....

[JetVector]

Norton made the cashback offer. The link given on the packaging is norton.com/anz/60on360, (the site is no longer there). The product was purchased in Australia. I wish to claim the cashback.

[edit: Please do not post identifying information per the Participation Guidelines and Terms of Service.]

[Krusty13]

Hi,

I just went to that site without any problems.  I suggest you try again.

Dave.

[huwyngr Norton Fighter]

Jet,

I had no problem getting there either but you may be too late:

Your claim needs to be submitted by 11:59pm AWST on April 30, 2012. 

So I suggest you follow up the suggestion to use the CHAT link especially since it seems one could have bought it on April 30 but still have to submit the same day!