Norton 360

[RWAP]

I think this is N360 v6 related....  but have no way of proving it..

Basically when I use IE9 to access websites, I am often getting a page saying 'Internet Explorer cannot display the webpage'

This happens especially when I am uploading items onto a web form, although even trying to click on the 'Open Support Website' button in the N360 Get support option did it for me.  Even paypal and google can cause this.

Refreshing the page gets rid of the error and any uploads are actually complete when the error is displayed

Clearing the cache does not help.

I have tried altering the timeout limit in my registry to 5 minutes, but that does not help.

None of Firefox, Safari, Google Chrome and Opera display this error.

It did not happen before I upgraded to v6 of N360, therefore I feel it must be linked

But why?

[SendOfJive Norton Fighter]

HI RWAP,

There are all sorts of things that can cause this issue.  Here is the Microsoft KB article that outlines the various avenues that need to be investigated:

http://support.microsoft.com/kb/956196

[DavidThomas88 Regular Contributor]

firefox 11 or google chorme 17 is better too ues then IE 9

[RWAP]

I too prefer Firefox, but when developing websites, I need to be able to check them out on IE9 too !!

Unfortunately, I had looked at the various solutions on the internet - but it is hard to diagnose when none of the MS troubleshooters can find a problem, and refreshing the page always works anyway...

I was just wondering if anyone else was experiencing similar problems since installing N360 v6

I have however, just tried disabling N360's firewall and the problem persists...