Norton 360

[Vettewine]

I upgraded from Norton 360 v 4.0 to Norton 360 Premier Edition v 4.0 to extend my subscription and get 25GB of online storage. My problem is that I can no longer log in to my identity safe as I keep getting the error message " Incorrect Password"... What now?

[SendOfJive Norton Fighter · Accepted solution]

Hi Vettewine,

Try the suggestion offered by Symantec employee, bkennedy, in the following post:

http://community.norton.com/t5/Norton-360/Norton-360-v4-Identity-Safe-login-issues/m-p/354348/highli...

[Vettewine]

That solved the problem...! My version was only 4.2 and the LiveUpdate installed v 4.3 and everything seems to work just fine...! Thanks for the info and "kudos" to you...!

[SendOfJive Norton Fighter]

You're welcome.  Glad to hear your issue is resolved.

[huwyngr Norton Fighter]

Vettwine,

You can give SoJ his kudos by clicking on the button with the + and Star on it ........ on his message with the solution in it.