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Bot Obliterator
Quads
Posts: 13,250
Registered: ‎07-21-2008

Re: Infected with Trojan.Zeroaccess!inf4, Trojan.GenB and Trojan.ZeroAccessB HELP!!!!!

Can you find

 

C:\Qoobox\Quarantine\C\Windows\System32  Folder??

 

Quads

Contributor
Narfman
Posts: 11
Registered: ‎08-21-2012

Re: Infected with Trojan.Zeroaccess!inf4, Trojan.GenB and Trojan.ZeroAccessB HELP!!!!!

Yes.

It contains the Services.exe.vir file

Bot Obliterator
Quads
Posts: 13,250
Registered: ‎07-21-2008

Re: Infected with Trojan.Zeroaccess!inf4, Trojan.GenB and Trojan.ZeroAccessB HELP!!!!!

Disable Norton

 

Delete the System32 folder  inside the QooBox folder.  C:\Qoobox\Quarantine\C\Windows\System32

make sure it is not the working Windows system32 folder.

 

It will then go into your recycle bin, so then empty the Recycle Bin.

 

After Enable Norton.

 

Step 4 (b) to come.

 

 

Quads

Contributor
Narfman
Posts: 11
Registered: ‎08-21-2012

Re: Infected with Trojan.Zeroaccess!inf4, Trojan.GenB and Trojan.ZeroAccessB HELP!!!!!

Done

Bot Obliterator
Quads
Posts: 13,250
Registered: ‎07-21-2008

Re: Infected with Trojan.Zeroaccess!inf4, Trojan.GenB and Trojan.ZeroAccessB HELP!!!!!

Step 4. (b)

 

Disable Norton for say 30 minutes

 

 

Download OTL http://www.bleepingcomputer.com/download/otl/

 

Start OTL,  

Click the Scan All Users checkbox.

Change file age to 60 days

 

Press the 

 

 

An OTL.txt  and extras.txt will be created.

 

Quads

Contributor
Narfman
Posts: 11
Registered: ‎08-21-2012

Re: Infected with Trojan.Zeroaccess!inf4, Trojan.GenB and Trojan.ZeroAccessB HELP!!!!!

Here they are

Bot Obliterator
Quads
Posts: 13,250
Registered: ‎07-21-2008

Re: Infected with Trojan.Zeroaccess!inf4, Trojan.GenB and Trojan.ZeroAccessB HELP!!!!!

Uninstall

 

ESET Online Scanner

 

I have to script for the rest

 

Quads

Contributor
Narfman
Posts: 11
Registered: ‎08-21-2012

Re: Infected with Trojan.Zeroaccess!inf4, Trojan.GenB and Trojan.ZeroAccessB HELP!!!!!

Done.

 

Ready for the next step

Bot Obliterator
Quads
Posts: 13,250
Registered: ‎07-21-2008

Re: Infected with Trojan.Zeroaccess!inf4, Trojan.GenB and Trojan.ZeroAccessB HELP!!!!!

Disable Norton for say 30 minutes

 

Start OTL,   under   Copy and paste the custom script attached which you open in for instance Notepad,(include the : at the start of :OTL and all the way to the end / bottom)  and run the script. (Red Run Fix Button)

 

The output log, should be placed in the C:\ _OTL folder after.

 

Attach log.

 

 

Quads

Contributor
Narfman
Posts: 11
Registered: ‎08-21-2012

Re: Infected with Trojan.Zeroaccess!inf4, Trojan.GenB and Trojan.ZeroAccessB HELP!!!!!

Completed and attached