10-04-2010 10:40 AM
I purchased Norton 360 Version 4.0, which comes with 1 year protection for up to 3 PCs. I'd like to install it on my laptop, but my laptop does not have anyway to insert the disc. How can I install the product without the disk?
10-04-2010 10:41 AM
I should also add that the laptop is loaded with viruses - everytime I try to go to a website using Google I"m redirected to any number of other scam websites.
10-04-2010 11:20 AM - edited 10-04-2010 11:22 AM
Refer to the following Symantec Article for downloading and installing Norton 360 on your laptop:
If you suspect that your computer is infected, try to run Norton Power Eraser tool and clear all threats before installing Norton 360:
Check if it detects any threats and if it does, please provide us the filename and other details. Don't fix any files now, you can fix those after getting confirmation in this thread.
10-04-2010 12:11 PM - edited 10-04-2010 12:16 PM
You can fix csrsrv32.dll and cliconfg32.dll as both these files are commonly related to malware and can be found in C:\Windows\System32\ folder. Please check the details for lsass.exe and provide the file path as detected by NPE, do not fix it now.