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nes
Contributor
nes
Posts: 15
Registered: ‎07-10-2010
Accepted Solution

Live updates aren't being installed

Hello,

 

I run the LiveUpdates manually a couple of times per day and all updates are always installed succesfully. Since yesterday not all updates are being installed immediately. I have to try it more ten times before everything is installed. I ran the complete scan, but there is nothing wrong with my computer. Does anyone know what could cause the problem?

Symantec Employee
prasanna_a
Posts: 1,033
Registered: ‎05-09-2011

Re: Live updates aren't being installed

Hi Nes,

 

We just tried running Live Update in our test machine it works fine here. It might be some network glitch.

Can you please try to run the Live Update again and let us know if you face the same issue again.

 

Regards,

Prasanna

nes
Contributor
nes
Posts: 15
Registered: ‎07-10-2010

Re: Live updates aren't being installed

The updates are running fine now.

nes
Contributor
nes
Posts: 15
Registered: ‎07-10-2010

Re: Live updates aren't being installed

Sorry for bringing this topic back

I just ran another update (on another laptop). One of the three updates wasn't installed the first time. I tried it 3 more times and then it worked. Should I worry about this or is it no big deal?

huwyngr
Posts: 18,966
Topics: 906
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Registered: ‎04-13-2008

Re: Live updates aren't being installed


nes wrote:

Sorry for bringing this topic back

I just ran another update (on another laptop). One of the three updates wasn't installed the first time. I tried it 3 more times and then it worked. Should I worry about this or is it no big deal?



It seems some are experiencing this problem and the solution seems to be to keep trying at intervals.

 

Have you checked Details to see what is not installing?



Hugh
nes
Contributor
nes
Posts: 15
Registered: ‎07-10-2010

Re: Live updates aren't being installed

Thanks for the reply.

Yes, some are critical, some are recommended. It works after a couple of tries.