01-24-2012 04:38 PM
I had some difficulty loading my Norton V5 from a CD. I had previously had 360 V4. I'm not real computer literate but most the time I do okay. Long story short. Tried to load the V5 not realizing I had to remove Version 4. I went back in and removed Version 4 but then I couldn't load V5.. Tried numerous times. Went to Best Buy and they suggested I download Norton Removal Tool, which I did and finally got the 360 loaded but now instead of having two more downloads for my other computers, I only have one left. Any suggestions?
01-24-2012 04:50 PM
Please contact customer support. Live Chat is usually the fastest method. They should be able to get your lost activation back in no time.
Windows 7 x64 SP1 N360v18.104.22.168 NU16 SSR 2013 Secunia PSI SpywareBlaster NoScript MBAM free SAS free