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Mac1
Posts: 1
Registered: ‎01-24-2012

Lost 1 of the 3 downloads for 360 V5

I had some difficulty loading my Norton V5 from a CD.  I had previously had 360 V4.   I'm not real computer literate but most the time I do okay.  Long story short.  Tried to load the V5 not realizing I had to remove Version 4.  I went back in and removed Version 4 but then I couldn't load V5.. Tried numerous times.  Went to Best Buy and they suggested I download Norton Removal Tool, which I did and finally got the 360 loaded but now instead of having two more downloads for my other computers, I only have one left.   Any suggestions?

Super Trojan Terminator
Krusty13
Posts: 3,333
Registered: ‎05-31-2011

Re: Lost 1 of the 3 downloads for 360 V5

Hi Mac1,

 

Please contact customer support.  Live Chat is usually the fastest method.  They should be able to get your lost activation back in no time.

 

Dave.

Windows 7 x64 SP1     N360v20.3.1.22     NU16     SSR 2013     Secunia PSI     SpywareBlaster     NoScript     MBAM free     SAS free