Norton 360

[fritzmom]

Hi All

Windows 7 32 bit

N360 v 6.4.0.9

Don't know if my PC has been infected but this is what's happening. I have run my N360 and the free Malwarebytes and both have come up clean.

Couple of days ago I started getting spam emails from email addys that seem to be on the same ISP as I'm on. Then yesterday I started getting emails from my OWN email addy to myself. I have 2 different email addys, one for banking, business, etc. and one for forums, newsletters, that sort of stuff. It is to my banking/business email that this is happening. Now, at first I did think that my PC was sending out emails to myself and others with the same ISP suffix until I realized that not only was my computer NOT ON, but our Internet access was lost due to early winter storm conditions when these emails were sent. So, can anyone tell me what's going on? I'm not opening these emails on my computer, but I have opened them on my iPod Touch. I have also synced the Touch with my desktop computer without thinking.   Norton Anti Spam has been picking them up on my PC.

Haven't noticed anything else that is 'funny' with my PC, but then, it's hardly been on in the last few days.

Thanks in advance for any help that can be offered.

Barb

[SendOfJive Norton Fighter · Accepted solution]

Hi fritzmom.

Almost certainly, this is a case of email address spoofing, where spammers are forging your email address in the "From" field of the messages they are sending out.  The messages are not being sent through your account, so you really have no way to prevent this from happening.  In most cases, the spoofing will be short-lived, as spammers generally abandon one address for another fairly quickly.

The spammers may have gotten your address from a compromised address book belonging to one of your contacts, or your own account might have been hacked.  Usually, in the latter case, you would start getting messages from your contacts complaining that they are receiving spam messages from "you," indicating that the contents of your address book had been harvested.  If your contacts aren't complaining, your account is probably not involved and it is simply a matter of someone forging your address on spam.  Either way though, to make sure that your account is secure, you ought to change the password for the account, along with any other means of access, such as security questions.  Your computer is probably not involved in any of this.

[fritzmom]

Thanks very much for the reassurance. Doesn't appear to have affected my contacts. Good Thing!! Will take your advise and change the password ASAP.

Barb