Norton 360

[Sooner266]

I have Norton 360 2.0. I do alot of power hungry work, so I need all the power I can get out of my computer.

I have turned off all automatic scans, tasks, everything. Norton should do nothing without asking me. In spite of that, I could be in the middle of a game or something, where I need alot of power. And all of the sudden, I get a pop up on the toolbar telling me Norton is running a background scan and hear my hard drive start accessing files.The whatever i am doing, including windows itself starts to lag like crazy. I can minimize the game, look in the Resource Manager (*not* the task manager), and see a huge group of ccSvcHst.exe entries scanning my files and sucking up my resources.

I'm running 3.4 GHZ Dual core CPU, 4GB RAM, with a blazing FSB on the MB, so Vista (and everything else, for that matter) normally has no problem running. That is until Norton runs one of it's scans without asking me.

Why is this and what can I do to stop it? I need to be able to completely control when Norton runs background scans and take up my resources. If I can't, then I'm going to have to find another security program.

[Secure-Globe]

Firstly, go to the actual Norton 360 Main Menu.

Click Settings (next to Tasks) > Task Scheduling > Scheduling (tab).

And then choose "Manual Scans" to scan whenever you need to.

[terrafax]

Hello fellow-frustrated-N360-users.  Sounds like you, like me, have already set everything to manual but ccSvcHst.exe contines to hog your CPU.  There are several other discussions of this problem in this forum.  Haven't looked at them in a while, so let's check to see if any solutions have been offered recently.

Good luck :->

[Tech0utsider]

I would turn Automatic Tasks Scheduling off and see what that does for you. Also, on my p4, with 2gb of ddr ram, and a 5400 rpm drive..pathetic huh, and I paid 999 for it....Norton 360 does not affect my work at all, idle or scanning.

I would also run liveupdate before playing any game, in my experience that has helped, because then LiveUpdate wont run for 240 minutes under default configuration. You can raise that number if needed. 

Run>luall

[cB3]

You might try this autofix from the "ccSvchst.exe is not responding" discussion forum: http://www.symantec.com/norton/support/kb/web_view.jsp?wv_type=public_web&docurl=20080401070935EN&ln....  It worked on my xp laptop which had the same resources issue and allowed spybot to work properly again.

[Sooner266]

Let me clarify: I HAVE turned off automatic task scheduling. Everything that tells it to run scans on it's own *should be* OFF.

[Sooner266]

I'm gonna give you guys at symantec one more chance... if you're not gonna tell me to make it stop scanning at least tell me how to make it stop scanning when I start using my computer.

I dont care if its .dll editing or what, I know the inner workings of my computer. I paid good money for this, so unless you start giving me good service, you're losing this customer.

Message Edited by Sooner266 on 11-04-2008 08:34 PM

[Tech0utsider]

---

Sooner266 wrote:

...see a huge group of ccSvcHst.exe entries scanning my files and sucking up my resources.

I'm running 3.4 GHZ Dual core CPU, 4GB RAM, with a blazing FSB on the MB, so Vista (and everything else, for that matter) normally has no problem running. That is until Norton runs one of it's scans without asking me.

Why is this and what can I do to stop it? I need to be able to completely control when Norton runs background scans and take up my resources. If I can't, then I'm going to have to find another security program.

---

 How many ccSvcHst entries? There should only be 2.

LiveUpdate -could- be causing this issue. Simply run LiveUpdate: run>luall, before any processer intensive tasks. You can also config. LiveUpdate to run less often: run>luall>configure>settings

[huwyngr Norton Fighter]

Did you turn off "idle time scanning"? Although that should turn itself off when you want to use the system.

You mention 4GB of RAM -- are you running 64 bit Windows? If so that might be relevent.

BTW No-one who has answered you works for Symantec -- we are all users just like you .....

Give us a bit more information and let's see if Symantec can help.

[Tejer]

No, it shouldnt be anything to do with being a 64 bit machine. I'm running Vista Home Ultimate 64x and I have never had an issue with resources being overused by Vista.