Norton 360

[cgoldman]

It appears that Norton One is not recognising that N360 2013 is a valid security product and therefore reports " No Norton Security Product installed".

[cgoldman]

Some 12 hours later, the device is now seen as having protection in Norton Security Online, whilst Norton One on the device itelf reports "No security product installed".

[Gayathri_R Administrator]

Hi,

We are aware of this issue. The engineering team is working on a fix for this issue. Thanks for reporting this problem to us. We really appreciate it! 

Cheers!

Gayathri Rajendiran
Norton Forums Administrator
Symantec Corporation

[cgoldman · Accepted solution]

This problem now resolved.