09-07-2012 12:53 AM
It appears that Norton One is not recognising that N360 2013 is a valid security product and therefore reports " No Norton Security Product installed".
Solved! Go to Solution.
09-07-2012 03:52 AM
Some 12 hours later, the device is now seen as having protection in Norton Security Online, whilst Norton One on the device itelf reports "No security product installed".
09-07-2012 04:13 AM
We are aware of this issue. The engineering team is working on a fix for this issue. Thanks for reporting this problem to us. We really appreciate it!
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