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Norton 360

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huwyngr
Posts: 18,983
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Registered: ‎04-13-2008

Re: N360 Support

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‎03-22-2010 07:38 AM

prabs,

 

Well that's the good news ....

 

Hopefully we can get you some help on the situation that arises on a second restart after installation.

 

<< N360 v4 works after the first restart, but after the second one, it does not. >>

 

Just to clarify -- by restart you refer to restarting the computer from shut donw or is it to opening up the GUI main screen the second time on one single computer session?

 

TIA



Hugh
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prabs99
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prabs99
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Registered: ‎03-04-2009

Re: N360 Support

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‎03-22-2010 10:50 AM

Yes, you are correct. I meant restarting the computer.

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Vineeth
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Registered: ‎07-31-2008

Re: N360 Support

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‎03-22-2010 05:30 PM

Hi,

 

Can you please try the Hotfix mentioned in this Knowledge base article?

 

Vineeth

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prabs99
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prabs99
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Registered: ‎03-04-2009

Re: N360 Support

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‎03-22-2010 07:19 PM

Awesome, that did it. Thanks a lot guys, I am surprised the tech support guys were not aware of this.

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