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evo
Contributor
evo
Posts: 42
Registered: ‎07-06-2009
Accepted Solution

N360 system tray icon missing after a recent update

[ Edited ]

Hi all,

recently after a major update to Norton 360 I seem to have lost the system tray icon.  I have the desk top icon that I can click to open up 360 but my system tray icon has gone missing.  Any suggestions as to how I can get it back.

 

Cheers

 

<<Edit: Subject edited to reflect the issue>>

Message Edited by JerryM on 09-23-2009 10:18 AM
Volunteer
yogesh_mohan
Posts: 5,302
Registered: ‎07-29-2008

Re: N360 system tray icon missing after a recent update

[ Edited ]
Hi evo,

 

Run the removal tool, you can download it from this LINK. Restart the computer and run it 2-3 times, restart the computer each time after you run it. Then download a new copy of Norton 360 3.0 from any of the following links according to the product you have brought(click on the link to to start the download):

 

For Norton 360: http://www.norton.com/n360s_3
For Norton 360 Premier Edition: http://www.norton.com/n360p_3

 

Then start the installation, let us know how it goes.

 

Yogesh

Message Edited by yogesh_mohan on 09-23-2009 12:01 PM
Norton Fighter
mdturner
Posts: 5,308
Registered: ‎04-11-2008

Re: N360 system tray icon missing after a recent update

This is the likely fix

 

Please check the following Microsoft support document

http://support.microsoft.com/kb/945011

This involves editing the Registry - remember to back it up before you edit - just in case!!

 

(This applies equally to Vista and any missing system tray icon)

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