04-24-2012 08:58 PM
Over the last 7-10 days, I've noticed that N360 is quietly closing or dying on my system, not even giving so much as a warning message that it's being closed or shutdown. I have to restart my computer in order to get it running again, and I have no explanation for this behavior. When I attempt to restart N360 without rebooting my computer, Windows can't resolve the executable for some reason from the desktop and start/Windows menu short cuts. The N360 gadget I loses the status indicator and the buttons go gray and clicking it does nothing.
I'm not sure if this is related to any Windows or N360 updates; I just noticed it start happening one day, and I can't even give you an estimate about any interval in which it occurs.
04-24-2012 09:13 PM
hi
may be its time too upgrade too norton 360v6 the upgrade is free
so if you upgrade too v6 may be it will fix the pro
04-24-2012 09:27 PM
Hi rcrodgers622,
Do you have any other security software running on the PC?
04-25-2012 08:30 AM
DavidThomas9 wrote:hi
may be its time too upgrade too norton 360v6 the upgrade is free
so if you upgrade too v6 may be it will fix the pro
Maybe I missed something, but I haven't seen any indication that the v6 upgrade is free; I got an offer a week or two ago to upgrade for $40 or so, but I'm a tad broke at the moment.
04-25-2012 08:30 AM
SendOfJive wrote:Hi rcrodgers622,
Do you have any other security software running on the PC?
No, just Norton 360.
04-25-2012 09:18 AM
rcrodgers622 wrote:Maybe I missed something, but I haven't seen any indication that the v6 upgrade is free; I got an offer a week or two ago to upgrade for $40 or so, but I'm a tad broke at the moment.
As long as you have a valid license, you can upgrade to V 6 free of charge. There should be an option for New Version Check in the dropdown menu under Support on the main page of N 360.
04-25-2012 10:06 AM
yank wrote:
rcrodgers622 wrote:Maybe I missed something, but I haven't seen any indication that the v6 upgrade is free; I got an offer a week or two ago to upgrade for $40 or so, but I'm a tad broke at the moment.As long as you have a valid license, you can upgrade to V 6 free of charge. There should be an option for New Version Check in the dropdown menu under Support on the main page of N 360.
Thanks, I was unaware of that. I have the new version installing now, and will keep an eye on this issue for the next few days.
