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Contributor
SooManyProblems
Posts: 11
Registered: ‎06-06-2012

Re: NIS 360 has wrecked my laptop...

[ Edited ]

@Peterweb

 

I did what you suggested and there is still no sign of my laptop getting out of its lockdown.

 

The programs that can't connect to the internet are installations that require internet access, OpenOffice, uTorrent, Steam and Winamp. There are possibly more programs that can't connect to the web but I haven't used them :)

dbrisendine
Posts: 5,562
Kudos: 1,282
Solutions: 263
Registered: ‎10-06-2008

Re: NIS 360 has wrecked my laptop...

If you still can not get anything else to connect to the network, try the following:

 

Download and install Windows Repair from here.

 

Uninstall ALL anti-malware / anti-virus programs and any system monitoring software BEFORE running this program (I think I remembered you have Advanced System Care (?) on your system).  Dis-connect from the Internet as a pre-caution (since no AVs) and do not re-connect until after the repairs are complete.

 

Run the Windows Repair program and do Steps 2, 3 and 4.  (Step 1 is for infected systems and would require use of other tools.)  Make sure to run the System Restore and Registry Backup (both tasks) in Step 4.  The System File check and / or Check Disk may ask to reboot your system to run properly so follow the prompts.

 

Under Start Repairs (step after Step 4), click Start and then click on Unselect All.  Next click on (check) the following repairs:

Reset Registry Permissions

Reset File Permissions

Register System Files

Repair WMI

Repair Windows Firewall

Repair Internet Explorer

Repair Hosts File

Repair Policies Set By Infections

Repair Winsock && DNS Cache

Repair Proxy Settings

Repair Volume Shadow Copy Service (you may omit this one IF the System Restore backup functioned OK)

Set Windows Services To Default Startup

Repair MSI

 

Make sure the Restart / Shutdown System When Finished is NOT selected and then click START.  DO NOT start / run any thing else on your system while this is running; several / many CMD windows will open in the background while Windows Repair runs commands to reset / repair your OS.  Windows Repair will notify you when it is done; if any of the CMD background windows are still running, allow them to finish before you restart your system.

 

Once the system is restarted, connect to the internet and check if the previously blocked programs can access the network.  Then install and activate your choice of AV software.

Contributor
SooManyProblems
Posts: 11
Registered: ‎06-06-2012

Re: NIS 360 has wrecked my laptop...

It works again! <3 Thank you soo much! I wrote this song for you... http://www.youtube.com/watch?v=9K7rmxjk5RQ ;)