07-29-2012 02:37 PM
Got home from work a while ago and was surfing the net and all of a sudden my Norton 360 popped up as blocking:
Trojan.Zeroaccess, Trojen.Gen, Trojen.Zeroaccess.B, Trojan.Patchep!sys.
I have not done anything with my computer since this has happened so i do not mess anything up.
Looks like Quads the go to person for this.
Quads, any help would be greatly appreciated.
Im running Windows 7 Ultimate SP 1 with Norton 360 22.214.171.124.
and i do have a USB Drive.
Solved! Go to Solution.
07-29-2012 05:08 PM
Sorry, was on a tablet while typing the topic so i didn't do anything to the pc and noticed i spelled Trojan wrong for two of the names in the subject line. Corrected, they are:
Trojan.Zeroaccess, Trojan.Gen, Trojan.Zeroaccess.B, Trojan.Patchep!sys
but im sure you guys know what i meant
07-29-2012 11:55 PM
ANY other user other than the thread starter is not to use any instructions, scripts or proceedures, The work though in cleaning a system is individual and only for that system due to a number of factors.
Unfortunately, with the amount of threads means the waiting time is longer, Norton continually Blocking files won't hurt your system but is is just annoying, Please wait and be patient. I am trying to keep up, spending hours here to script and clean machines on a first come/first served basis. If you or someone adds to your thread It will be pushed back in line due to the new update. I use the boards in reverse to what is seen
Please do not run any tools unless instructed to do so.
4. Cleanup (including system as a whole)
Please read every post completely before doing anything.
Is your Windows 7 32 bit or 64 bit??
07-30-2012 08:03 PM
Read Slowly and all of it.
Please download http://www.bleepingcomputer.com/download/farbar-re
Transfer it on to the Flash Drive.
Enter System Recovery Options.
To enter System Recovery Options from the Advanced Boot Options:
On the System Recovery Options menu you will get the following options:
Windows Complete PC Restore
Windows Memory Diagnostic Tool
07-31-2012 06:06 PM
Download the script attached, needs to be the same file name as well (fixlist.txt), Copy across to flash drive
NOTE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
Now please enter System Recovery Options again. Like previously
08-01-2012 12:47 AM
Please read carefully Read all of this message first
Download Combofix http://www.bleepingcomputer.com/download/anti-viru
Right click the combofix.exe on the desktop and select from the menu "Run as Administrator"
****Note: Do not mouseclick combofix's window while it's running. That may cause it to stall or freeze ****
Note: ComboFix may reset a number of Internet Explorer's settings, including making it the default browser.
Note: Combofix prevents autorun of ALL CDs, floppies and USB devices to assist with malware removal & increase security.