Norton 360

[Quads]

Your MBR is OK

You can delete the 2 files located in  C:\ProgramData\Microsoft\Windows\DRM\ manually if you like.

Then you can go on your merry way.

Quads

[B_chicago]

Thank you! I really appreciate your help with all this.

[GregWard]

I had the same proble on my Sony.  I ran FRST64.exe.  The log is attached.  What do I do next?

Thanks,

Greg Ward

[Quads]

I am about to go to work, will be back later on, in the meantime your message needs to have it's own thread and I need slightly more info.

Quads

[GregWard]

OK.  Thank you.  I created a new thread:

http://community.norton.com/t5/Norton-360/I-need-help-getting-my-Sony-Vaio-to-reboot-after-running-p...

[collie21 Contributor]

I don't know if the issue is resolved yet, so this might help.

I'm a (fairly experienced) second year level 3 IT student, so I can get a good picture of the issue at hand.

If you still have the Windows install disk, system manufacturers recovery or rescue discs, or can access the recovery partition of your system hard drive, you may be able to repair the missing .dll file by booting into them, this might require changing the boot device priority in the BIOS, so be careful there, as if the BIOS settings are not set correctly, it could screw up the BIOS completely. Please ONLY ACCESS THE BIOS IF YOU KNOW EXACTLY WHAT TO DO, if you DON'T know what to do, then DO NOT access the BIOS at all!

I should mention that NPE CAN SOMETIMES produce FALSE POSITIVES, identifying legitimate and clean files as infected, due to the nature of how NPE detects infections.

Try those methods and let us know if those work.

[Quads]

This thread is now solved, as seen by the fact at Windows loaded etc. So ignore collie21's post

Quads