06-07-2012 10:48 AM
My husband and I each have a laptop, tablet and smartphone. This totals 6 devices and the most coverage I have found is for 5. Is there a plan that will let you add additional devices without paying for another 5?
Thanks in advance,
Cendy
06-07-2012 03:39 PM
cendy wrote:My husband and I each have a laptop, tablet and smartphone. This totals 6 devices and the most coverage I have found is for 5. Is there a plan that will let you add additional devices without paying for another 5?
Thanks in advance,
Cendy
Not that I know of but recently a user with a 3 PC licence bought a 4th computerand was asking about how best to do that. I suggesting asking the Norton OnlIne Customer Support Team, via the CHAT route as below) how best to do this since it could be that a 5 PC licence would be the cheapest, even if they only used 4 and Support worked out how to upgrade them to a 5 PC licence without losing the benefit of the unexpired time on the 3 PC licence.
There is a 10 PC licence but for Norotn 360 that may not be a good route..
See this page for information on multipacks
Here's the link to CHAT so I suggest you contact them -- it works via the keyboard not your phone -- with that information in hand.
To contact customer support Click on this link https://www.norton.com/chat and work on from there.
Please let us know how you get on ....
06-08-2012 12:32 AM
Hi Cendy
Please take a look at Norton One. Norton One will provide coverage upto five Devices (PC/MAC/Android) and once it is purchased you can purchase additional licenses(to the max of 25devices=initial purchase will provide you 5licenses and then you can add one more to make it to 6) from your Norton One Account Website and that Device will get added to your initial Norton One License. Please let me know if you need more explanation. If you are clear with this info please purchase Norton One and then use the Get Support option to reach the Norton One premium Support.
06-08-2012 01:50 PM
Thanks for the bit about adding licences which I did not know about ...
I looked it up when it came up as a link on the multi package page but decided not to mention it.
<< Lets you protect up to 5 of your family’s devices – any combination of PCs, Macs or Android smartphones and tablets. >> is all it says.
06-09-2012 05:56 AM - edited 06-09-2012 06:05 AM
Sorry for the lack of information Hugh.
Once you purchase the Norton One, you can purchase additonal licenses from your Norton One account(one.norton.com). And those additional Licenses wil be integrated to your 5Licenses (the Number of days will be the same as your existing license, the product key will also be the same for the additional device you are purchasing).
Subash Prabu M
Norton One Support.
06-09-2012 10:23 AM
Very useful to know .... perhaps you could suggest that marketing make this point in their text on line since we do get people using multi-packs ....
