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Newbie
BNKO1
Posts: 4
Registered: ‎10-15-2010

New Version - Missing Icon on Desktop

I just renewed my subscriptiion to 360 and downloaded and installed the latest version.  The last version had a Desktop icon which showed that overall status of protection.  This new version does not show that icon.  Am I missing a setting?  I'd like to have that icon back!!  Thank you............

SendOfJive
Posts: 10,584
Kudos: 4,685
Solutions: 759
Registered: ‎02-07-2009

Re: New Version - Missing Icon on Desktop

Hi BNK01,

 

If you mean the desktop Norton Gadget, it has been discontinued.   Microsoft has sort of pulled the plug on gadgets altogether, and recommends disabling them in Vista and Windows 7 because they have been found to be a significant security risk.  The future for gadgets of any kind is bleak.

Regular Contributor
tbalint444444
Posts: 550
Registered: ‎02-01-2012

Re: New Version - Missing Icon on Desktop

Also the desktop shortcut has been removed from the Norton 2013 products: http://community.norton.com/t5/Norton-360-2013-Norton-Internet/Desktop-icon/m-p/785998#M3212

If you want you can copy back the shortcut from the start menu in WinXP/Vista/7 or from the start screen in Win8. But you have to do this everytime when Symantec will release a product update which will change the version number because the desktop shortcut will not work.

Newbie
BNKO1
Posts: 4
Registered: ‎10-15-2010

Re: New Version - Missing Icon on Desktop

It isn't the Desktop shortcut that I want.  Last year, when I first purchased and installed N360, a 'notification' icon was placed on my Desktop which let me know the overall status of my protection.  It's no longer there.

yank
Posts: 9,371
Kudos: 2,057
Solutions: 470
Registered: ‎12-02-2009

Re: New Version - Missing Icon on Desktop


BNKO1 wrote:

It isn't the Desktop shortcut that I want.  Last year, when I first purchased and installed N360, a 'notification' icon was placed on my Desktop which let me know the overall status of my protection.  It's no longer there.


It sounds like you are referring to the Gadget -which was removed from the 2013 Norton Products.

Visitor
ddunn97
Posts: 1
Registered: ‎09-24-2012

Re: New Version - Missing Icon on Desktop

I too would like the Norton 360 shortcut on my desktop.  I don't find an icon anywhere with an executable file attached to it to open Norton 360.  The icon is in the tray at the bottom right of the screen (Windows XP, SP3), and it will bring up the main menu since Norton 360 is already running after startup, but I would have liked to have the option of having it on my desktop.  Not sure why Symnantec removed that option.  Not happy with the upgrade.

Newbie
hgarya
Posts: 1
Registered: ‎10-30-2012

Re: New Version - Missing Icon on Desktop

Totally agree.  Had I known the gadget was going to be removed, I would have stayed with the previous version.

peterweb
Posts: 8,046
Kudos: 1,175
Solutions: 304
Registered: ‎04-17-2008

Re: New Version - Missing Icon on Desktop


ddunn97 wrote:

I too would like the Norton 360 shortcut on my desktop.  I don't find an icon anywhere with an executable file attached to it to open Norton 360.  The icon is in the tray at the bottom right of the screen (Windows XP, SP3), and it will bring up the main menu since Norton 360 is already running after startup, but I would have liked to have the option of having it on my desktop.  Not sure why Symnantec removed that option.  Not happy with the upgrade.


You still have the option to have a shortcut on your desktop.

 

See the post above from   where it is explained how you can get a copy of the shortcut.

 


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