Not what you were looking for? Ask our experts!
Reply
Regular Contributor
CarolinaGirl
Posts: 80
Registered: ‎11-21-2011

New Version of Norton 360?

[ Edited ]

Hi all!

 

I was looking around in my Norton and I clicked "Check For  A New Version" and it says there is a new version of 360. I have version 6.4.1.14. I c/p this from the page I got.....

 

A product update is available!

Norton 360™

 

 I run Live Update more than once a day and I thought that I had the lateset version but is there a new one that I need?

 

Thanks for any help. :smileyhappy:

 

 

yank
Posts: 10,033
Kudos: 2,240
Solutions: 511
Registered: ‎12-02-2009

Re: New Version of Norton 360?

Hi CarolinaGirl,


Apparently you missed the last 2 version upgrade announcements:

 

http://community.norton.com/t5/Norton-360/Product-Update-20-2-of-Norton-360-amp-Comcast-Norton-Secur...

 

http://community.norton.com/t5/Norton-360/Product-Update-20-3-of-Norton-360/td-p/913395

 

Please check your N 360 Settings > Administrative Settings> and see if you have Automatic download of new version turned off.

 

Regular Contributor
CarolinaGirl
Posts: 80
Registered: ‎11-21-2011

Re: New Version of Norton 360?

Thanks for the reply, Yank.

 

I checked my settings and Automatic download of new version is ON.

 

So, do I need to update from 6.4.1.14 to this 20.3.

 

I saw those pinned posts at the top of the page and this is the one I took most notice of.

 

http://community.norton.com/t5/Norton-360/Product-Update-6-4-1-of-Norton-360/td-p/905681

yank
Posts: 10,033
Kudos: 2,240
Solutions: 511
Registered: ‎12-02-2009

Re: New Version of Norton 360?


CarolinaGirl wrote:

Thanks for the reply, Yank.

 

I checked my settings and Automatic download of new version is ON.

 

So, do I need to update from 6.4.1.14 to this 20.3.

 

I saw those pinned posts at the top of the page and this is the one I took most notice of.

 

http://community.norton.com/t5/Norton-360/Product-Update-6-4-1-of-Norton-360/td-p/905681


Do you need to?  That is up to you.  We normally recommend the upgrade to the latest product, however some folks have been hanging back with the v 6 (2012 product) due to problems with the Online Vault and also some do not wan to lose their Local ID Safe Vault.

 

You need to read  some the other threads with prolems with the v 20 spelled out and then make up your own mind.

Regular Contributor
CarolinaGirl
Posts: 80
Registered: ‎11-21-2011

Re: New Version of Norton 360?

Thank you.