06-28-2012 11:36 AM
I'm trying to enter my product key, but for some reason it won't allow me to type in vowels. I can type vowels everywhere else..So is this a problem with my Norton product? Please help!
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06-28-2012 02:22 PM
Please make sure that the Product Key you are entering is the proper key for the specific product you are trying to activate. If the key belongs to a different product, you will encounter the sort of issue you describe. If you bought a bundle with two Norton products, each should have its own key.
06-28-2012 03:08 PM
Certain numbers and letters are not valid because they can be confused with each other like 0+O, S+5, 2+Z, 1+I.
A valid key does not contain any of these characters.
Make sure you are entering your product key and not the serial or order number.