Norton 360

[L00se]

Having bought 360 V4 a couple of months back (I couldn't resist the deal, 3 PC user subscripti​on, digital photo frame & 4GB usb drive etc) even though my subscripti​on to NIS still had over 90 days left. At the end of June I did my annual clean up on my laptop & desktop (reinstall Win7 from scratch) & started my new subscripti​on on 360 v4. Everything went great (used 2 licenses) until I upgraged my desktop (new MB, CPU & RAID) & forgot to uninstall 360 before the upgrade (giving me back one of the licenses) now that I've upgraged & reinstalled the OS & 360 v4 I find that I've use used all my licenses. I'll need the other license soon for my wife's laptop. Is there some way to get back one back?

[Yaso_Kuuhl Norton Fighter]

Hi L00se,

Please contact Symantec Customer Service at the link below (for US and Canada); you can chat with them for free; explain the situation to them, and they will be able to reset your activations for you; please keep your product key ready because they will probably ask for it:
http://www.symantec.com/norton/support/contact/contact.jsp?pvid=cs

Please tell us how it goes - thanks :-)

[L00se]

Hi Yaso, I live in Australia. Ive tried the link & had problems with it.

[Yaso_Kuuhl Norton Fighter]

Okay; please try this link (for Australia):

http://www.symantec.com/en/au/norton/support/dtree.jsp

You will also find more contact options right underneath the orange Live Chat button on the page.

[L00se · Accepted solution]

Ok got it sorted (from the first link after all). Great service, great product.

Thanks again Yaso

[Yaso_Kuuhl Norton Fighter]

You're welcome :-)