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Contributor
grone93
Posts: 18
Registered: ‎10-10-2011

Norton 360 6.0 [Problems]

I participated in the beta of Norton 360 6.0

And I purchased Norton 360 6.0

All saved passwords "Identity Safe" Norton toolbar in chrome are gone!

Symantec Employee
viveksu
Posts: 527
Registered: ‎02-01-2011

Re: Norton 360 6.0 [Problems]

[ Edited ]

Hi,

 

Sorry for the issue you are facing.

 

1) You mean Norton ToolBar is not displayed in Chrome Browser or In Chrome browser Under "Identity Safe" ToolBar you dont see the Logins displayed?

 

2) Can you launch "Settings" link Norton 360 UI ->Click on "Identity Protection" ->Click on "Edit Logins" Link and check whether all your logins are displayed in it.

 

3) Did you create a Local Profile or Online Profile with your N360V6 Beta Product.

 

4) Did you run a Backup/Export of Identity Safe data with N360V6 Beta Prodcut? If you have one then you can restore your data

    with N360V6 Product.

 

 

Contributor
grone93
Posts: 18
Registered: ‎10-10-2011

Re: Norton 360 6.0 [Problems]

I had a profile on line "Identity Safe" in Norton360 6.0 Beta. And by buying the full version, allsaved passwords disappeared ...