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Newbie
ravanzino
Posts: 2
Registered: ‎09-18-2008
Accepted Solution

Norton 360 Backup and Archive Bits

In a thread entitled “Norton 360 v2 Backup – Take 2” which ran from June 3 to June 11, user jszabo and Symantec Employee adam_schleps discussed the problem of Norton 360 scanning the system and setting archive bits on files.  The problem was never resolved with the user saying, “The archive bits are still being set.  Can we set up the live meeting you mentioned?”  The thread has since been locked.

 

Since installing version 2.4.0.4 of Norton 360, I have been having the same problem.  Archive bits are being randomly set all over my hard drive.  I don’t want to use the backup feature of Norton 360 and have set it to manual and disabled it.  Using other software, I do daily incremental backups based on the archive bits.  As jszabo noted, none of the suggestions offered by Adam seem to work to turn off the bit setting.

 

Was this issue ever resolved?  What is the solution?

 

Symantec Employee
adam_schepis
Posts: 94
Registered: ‎04-08-2008

Re: Norton 360 Backup and Archive Bits

ravanzino,

 

I did solve the issue that jszabo was having. I did so by sending him a custom program that made backup ignore everything so no archive bits were ever set.  I will contact you here with my information to send the same program.  Additionally, I am happy to report for you that N360 v3.0 will no longer utilize the archive bit.

 

regards,

Adam

Newbie
ravanzino
Posts: 2
Registered: ‎09-18-2008

Re: Norton 360 Backup and Archive Bits

Are you going to send the program via email or post it on this forum?  When do you expect V3.0 to be ready?
Symantec Employee
adam_schepis
Posts: 94
Registered: ‎04-08-2008

Re: Norton 360 Backup and Archive Bits

ravanzino,

 

i was going to send it to you via email since its not an actual symantec support tool. that is why i sent you a private message here (look in the upper right hand corner) and gave you my symantec email address.  mail me there and i'll reply w/ the tool.

 

Regards,

Adam

Visitor
windnwoods
Posts: 1
Registered: ‎10-23-2008

Re: Norton 360 Backup and Archive Bits

Adam,

 

I'm seeing the archive bit issue as well (360 v2.4.0.4).  Can you send me a pointer program that provides the fix?  (Is there any way you can post a link to it in this forum?  Seems that might save you a lot of interrupts.)

 

Thanks!

Randall

Visitor
midjack
Posts: 4
Registered: ‎04-23-2008

Re: Norton 360 Backup and Archive Bits

[ Edited ]

Adam

 

I am having the same problem with 360-2. Please send a copy of your "workaround." I have been having fits with this problem.

 

Thanks in advance.

 

[edit: removed email address per the Participation Guidelines and Terms of Service.]

Message Edited by Tim_Lopez on 11-02-2008 10:13 PM
Visitor
midjack
Posts: 4
Registered: ‎04-23-2008

Re: Norton 360 Backup and Archive Bits

Adam Schepis fixed the problem with his utility program. Many thanks Adam.
Newbie
rikmar67
Posts: 1
Registered: ‎11-13-2008

Re: Norton 360 Backup and Archive Bits

I too am having a problem with the archive bit being reset. I use another tool for backups and when N360 resets the archive bit it makes my incremental backups include everything. I have sent you a private message so that you could send me the tool that you have to resolve this problem. And I am wondering if there is a tentative release date for N360 v3 that resolves this problem as well. Thank you.
Newbie
billbonnet
Posts: 2
Registered: ‎11-21-2008

Re: Norton 360 Backup and Archive Bits

Whenever I am in contact with Norton they refuse to admit there is any problems with Norton 360 version 2 and archive attributes - how wrong they are
Newbie
billbonnet
Posts: 2
Registered: ‎11-21-2008

Re: Norton 360 Backup and Archive Bits

I surrender - I've changed horses.