Norton 360

[Stitches]

Norton 360 page came up in red, warning that just about everything was out of date/turned off/ etc. Attempts to update failed. Finally I restarted the computer and 360 came up just fine. What would have caused this shutdown of 360? I'm concerned that it left my computer unprotected on the internet.

[Krusty13]

Welcome stitches,

Please ensure your system date and time are accurate and also you may like to run Live Update,  rebooting if required,  until no more updates are available.

If you feel you were unprotected you can run a Full System Scan.

Cheers,  Dave.

[SendOfJive Norton Fighter]

Hi Stitches,

As Krusty13 said, it was most likely a problem with the system clock.  It may be that your CMOS battery is nearing the time for replacement.  If you continue to have issues related to system time and date at startup, it is probably time for a new battery.

[Stitches]

Dave-

Thanks.  I've already done all of those things and everything is working normally now.  My real concern is that some hacker had disabled N360 to grab personal info, and I wanted to be sure that I am doing everything possible to combat that.

I appreciate your help.  I will rest a bit easier now.

Dick T (Stitches)

[Stitches]

Thank you for the tip.  This system is 9 years old and has gone through a couple of batteries, but I'll get one and install it "just in case".  It's probably time to do that anyway.

Again, thanks for the tip.

Dick T