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Newbie
NGGentertainmen
Posts: 1
Registered: ‎05-19-2012

Norton 360 Version 6.0 won't start-up or load

An widget popped up, telling me to update Norton 360 5.0 to 6.0.
Upon completion and restarting my computer, Norton 360 won't automatically start-up anymore and i can't get the program to load. 

 

What shall i do? 

Regular Contributor
rkasse
Posts: 51
Registered: ‎03-08-2012

Re: Norton 360 Version 6.0 won't start-up or load

[ Edited ]

NGGentertainmen wrote:

An widget popped up, telling me to update Norton 360 5.0 to 6.0.
Upon completion and restarting my computer, Norton 360 won't automatically start-up anymore and i can't get the program to load. 

 

What shall i do? 


Try Norton help using LiveChat at the bottom of the web page.

 

Edit: Corrected the Live Chat link.

peterweb
Posts: 4,624
Kudos: 527
Solutions: 180
Registered: ‎04-17-2008

Re: Norton 360 Version 6.0 won't start-up or load

Welcome

 

Usually the update goes smoothly, but occasionally there are issues that crop up.

 

You can try the Norton Remove and Reinstall Tool to correct your installation. You can find it here.

 

Be sure to manually run LiveUpdate a few times, rebooting as necessary, until there are no updates available.


Things happen. Export/Backup your Identity Safe data.
peterweb
Posts: 4,624
Kudos: 527
Solutions: 180
Registered: ‎04-17-2008

Re: Norton 360 Version 6.0 won't start-up or load

You do not mention what OS or computer you are using.

 

If you are using a Lenovo computer, you can check out this information about the conflict with Rapidboot. There is a new version mentioned in this thread that you can install if you need or want Rapidboot.

 

http://community.norton.com/t5/Norton-360/Unable-to-open-Norton-360-V6-0-following-PC-reboot/m-p/681...


Things happen. Export/Backup your Identity Safe data.