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Contributor
Mukmu
Posts: 20
Registered: ‎01-31-2011

Norton 360 and Win 7 SP1

So then, for those of you who do not know, SP1 for Windows 7 was released today. For those of you who do know, I have a question: Does N360 v5 play nice with SP1? I recall updating from Vista to 7, and I got a BSoD because it was not compatible. How are things on SP1? Any compatibility issues I need to worry about?

PapauZ
Posts: 6,766
Topics: 389
Kudos: 1,020
Solutions: 374
Registered: ‎04-08-2008

Re: Norton 360 and Win 7 SP1

It's working perfectly fine on Win7 SP1 as well. I have it since a little while.


Windows 7 Home Premium SP1 x64 Hungarian, Norton 360 v20.3.1.22, Norton Utilities 16

Regular Contributor
de1565
Posts: 75
Registered: ‎06-08-2010

Re: Norton 360 and Win 7 SP1

It's working fine for me.No issues that I have encountered.

Norton Fighter
mdturner
Posts: 5,308
Registered: ‎04-11-2008

Re: Norton 360 and Win 7 SP1

No issues for me with Norton 360 Version 5 running under Win 7 SP1.

We look forward to the time when the Power of Love will replace the Love of Power. Then will our world know the blessings of peace. ~William Ewart Gladstone

Regular Contributor
Bobcat1
Posts: 104
Registered: ‎02-10-2011

Re: Norton 360 and Win 7 SP1

Just to let you know, I 've installed SP1 for Windows 7, 64 bit, it works just fine, no issues! I hope that when I upgrade to v5, I won't have any problems. One note- on the average it takes around one hour to download, install, and configure SP1, so be patient. Another thing, if you are not comfortable installing SP1 yourself, call Microsoft at 1866-PCSafety. They will help you out for free!

Cheers!

Regular Contributor
Eagle138
Posts: 72
Registered: ‎04-08-2008

Re: Norton 360 and Win 7 SP1

N360 V.5 on Win 7 x64 with SP1 working fine for me!

 

Waymon
Visitor
enrodgers
Posts: 3
Registered: ‎09-06-2010

Re: Norton 360 and Win 7 SP1 Blank Icon

[ Edited ]
I have Norton 360 Prem and Win 7 SP1 64 bit and have experienced the following problem...

1. Using  Windows 7 64 bit Pro was fully up to date.
2. 
Previous Norton 360 Prem Version 4.3.0.5  desktop gadget was working correctly.
3. Installed Norton 360 Premier Edition 5.0.0.125. 
   - The new version 5 gadget worked, upon installation.
4. When Win 7 Pro updated to new Service Pack: 
    - Install was very slow. 
    - After reboot, Norton Icon (Sidebar Gadget) shows up as a blank black gadget with no status or icons below it. 
BlankGadget.JPG 
    - When I clicked on this sidebar gadget nothing works. 
     (it is not able to bring up Norton 360 Premier Main Panel, have to double click the Desktop Icon). 
There has to be an easier way than to uninstall 360 run a cleanup program and reinstall 360!
Regular Contributor
Bobcat1
Posts: 104
Registered: ‎02-10-2011

Re: Norton 360 and Win 7 SP1 Blank Icon

Did you install V5 before or after SP1?

I installed SP1, but haven't installed V5 yet. Look at your system Restore, there should be a choice where you can revert your PC to the steta when it was working ok before SP1 installation.

 

 make sure you have a restore point, so when something goes wrong you can revert to that time.

Norton should have V5 compatible with SP1.

SendOfJive
Posts: 9,907
Kudos: 4,195
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Registered: ‎02-07-2009

Re: Norton 360 and Win 7 SP1 Blank Icon

[ Edited ]

System Restore is not recommended for removing SP1 nor Norton 360.  System Restore will probably completely break Norton 360, and who knows what it might do to a recently installed service pack.  This would not be a good way to proceed to fix a minor issue with a gadget.

 

If another reboot does not solve the issue a better approach would be to uninstall Norton 360 and reinstall it (be sure to backup Identity Safe data first).

Regular Contributor
Bobcat1
Posts: 104
Registered: ‎02-10-2011

Re: Norton 360 and Win 7 SP1 Blank Icon

(be sure to backup Identity Safe data first)./ How?

and when to run it? is that BuDump file?