02-22-2011 11:34 AM
So then, for those of you who do not know, SP1 for Windows 7 was released today. For those of you who do know, I have a question: Does N360 v5 play nice with SP1? I recall updating from Vista to 7, and I got a BSoD because it was not compatible. How are things on SP1? Any compatibility issues I need to worry about?
02-23-2011 09:10 AM
No issues for me with Norton 360 Version 5 running under Win 7 SP1.
We look forward to the time when the Power of Love will replace the Love of Power. Then will our world know the blessings of peace. ~William Ewart Gladstone
02-26-2011 09:45 AM
Just to let you know, I 've installed SP1 for Windows 7, 64 bit, it works just fine, no issues! I hope that when I upgrade to v5, I won't have any problems. One note- on the average it takes around one hour to download, install, and configure SP1, so be patient. Another thing, if you are not comfortable installing SP1 yourself, call Microsoft at 1866-PCSafety. They will help you out for free!
02-27-2011 08:53 AM - edited 02-27-2011 09:02 AM
02-27-2011 10:38 AM
Did you install V5 before or after SP1?
I installed SP1, but haven't installed V5 yet. Look at your system Restore, there should be a choice where you can revert your PC to the steta when it was working ok before SP1 installation.
make sure you have a restore point, so when something goes wrong you can revert to that time.
Norton should have V5 compatible with SP1.
02-27-2011 11:15 AM - edited 02-27-2011 11:18 AM
System Restore is not recommended for removing SP1 nor Norton 360. System Restore will probably completely break Norton 360, and who knows what it might do to a recently installed service pack. This would not be a good way to proceed to fix a minor issue with a gadget.
If another reboot does not solve the issue a better approach would be to uninstall Norton 360 and reinstall it (be sure to backup Identity Safe data first).