01-28-2012 11:10 AM
01-28-2012 08:05 PM
When this error occurs, is there a link displayed for you to follow? Also, have you restarted your system and tried again?
Please post back with your O.S version and what service pack is install and any other information you think is relevant.
01-31-2012 07:34 AM
The OS is Microsoft Windows XP Professional, service pack 3. There is no link or error code provided in the error message. It just says "The disk has failed. Replace disk and click OK to continue. Or click cancel". I have tried exiting and rebooting the system numerous times. I have even bought new DVDs to try. No success. I typically don't burn alot of CD/DVDs, but, disk player seems to function normally otherwise. Thanks!