09-22-2008 05:21 PM
Tried the prescribed steps this afternoon. No luck.
I also tried stopping iTunes. Thinking that some other application is "owning" the CD. No luck.
Then I tried to go into Safe Mode and run Norton 360. But it doesn't work.
Any other ideas?
09-23-2008 11:22 AM
Without knowing exactly what you have installed on your system, there isnt much more that I can suggest.
Can you make a list, or provide screenshots, of your (Add/Remove programs list in XP) (Programs and Features).
I do know that Creative Audigy (sound card) has/had an application that accesses/uses the cd/dvd drive (I cant remember what the name is, and I cant find it on google).
Also, Nero (older Nero) had a service for the cd also (again, cant remember the name).
Also, run through the list of services to see if there are any cd/dvd specific services listed (you can also provide screen shot or list of current services).
You can access the services screen this way:
1. Click Start (or windows icon on Vista), then Run.
2. Type in 'services.msc' (without quotes), and click OK.
09-29-2008 01:49 PM
I haven't had a chance to get the information about what is running on this pc yet.
But I have another thought - could I run the Norton 360 Backup and have the device I write to a USB flash drive instead (like a 2 or 4 GB)?