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Newbie
froduen
Posts: 1
Registered: ‎06-23-2008

Norton 360 hangs on Virus Scan

Running Norton 360 V2.3.0.9

 

After selecting "Fix All", Norton runs through a few files and then hangs and does not complete

 

Vista Home Premium SP1

Tony_Weiss
Posts: 7,361
Topics: 499
Kudos: 1,522
Solutions: 280
Registered: ‎04-07-2008

Re: Norton 360 hangs on Virus Scan

I would first recommend contacting our Customer Support team through the Norton 360 Help & Support link. Or you can visit the below site to contact our free Customer Support: 

 

http://www.symantec.com/norton/support/selectproduct_ts.jsp

 

If you have already done this and they could not resolve your issue, please let us know. If this is the case, please provide as many details as possible. Thanks! 

Tony Weiss
Norton Forums Global Community Manager
Symantec Corporation