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Posts: 3
Registered: ‎08-21-2011

Norton 360 has detected inoperable hardware device

i ran a diagnostic report because my laptop was acting funny and it came back that i should:

you may want to configure the hardware devices

tho i have no idea how to do this help please :-(


ps when i hit fix now it seem to be something called teredo tunneling pseudo-interface that seems to have the problem and also says This device cannot start. (Code 10)

Posts: 6,792
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Registered: ‎04-08-2008

Re: Norton 360 has detected inoperable hardware device


can you please tell us the exact version of your Norton product?
1. Open the main window
2. Click on Help & Support -> About menu
3. On the About window find the version number (it will look like this:


Also include please which Windows OS and Servive Pack do you have.


Windows 8.1 Embedded Industry Pro x64 Hungarian, Norton 360 v21.3.0.12