Reply
Visitor
rcimi
Posts: 1
Registered: ‎02-17-2011
Accepted Solution

Norton 360 new install over Norton Internet a/v?

My new computer came with a trial version of N Internet security. I bought N 360 and want to load it. Do I uninstall the trail version? If so, how? Or, does the N 360 uninstall the trial version automatically?

dickevans
Posts: 9,529
Registered: ‎04-08-2008

Re: Norton 360 new install over Norton Internet a/v?

I would uninstall the trial software before inistalling the new software

Start -> Control Panel -> add/remove programs -> right click on NIS and remove

after you reboot at least once put in the CD and install 360

 

it is possible to install one Norton Product over anotheer but it is not always the "best practice". The features of NIS and 360 are different enough that any leftovers could cause problems

 

Good luck and welcome to the community :)

Dick
Win7x64 SP1 current NIS V20
huwyngr
Posts: 19,149
Topics: 911
Kudos: 2,360
Solutions: 338
Registered: ‎04-13-2008

Re: Norton 360 new install over Norton Internet a/v?

[ Edited ]

rcimi wrote:

My new computer came with a trial version of N Internet security. I bought N 360 and want to load it. Do I uninstall the trail version? If so, how? Or, does the N 360 uninstall the trial version automatically?


Did you buy N360 V 4 or V5 which was released yesterday but may not be in all the stores?

 

If you bought V4 don't worry you can use the KEY to activate V5 and you can download V5 from the Norton Website.

 

If you have installed your purchase by the time you read this and it is V4 then click on the New Version Check which should be under Support or Help, whichever your copy uses. You can then proceed to download and install V5.

 

If you have not yet installed what you bought and it is V4 then you can download a single file to install V5 as below:

 

Make sure you download the right version matching the one you bought or the KEY will not work:

 

New N360 V5:


Click on the link that matches your version:

 

Norton 360 v5 Standard: http://www.norton.com/n360s_5/  << version with 2GB of online storage

 

Norton 360 v5 Premier: http://www.norton_co​m/n360p_5/    << version with 25GB of online storage

 

Norton 360 v5 Standard Netbook Edition: http://www.norton.com/n360sne_5/   Netbook Edition  << version with 2GB of online storage

 

Norton 360 v5 Premier Netbook Edition:  http://www.norton_co​m/n360pne_5/   Premium Netbook Edition  << version with 25GB of online storage

 

Make sure you get the right version since the keys are not interchangeable. SAVE the file where you can find it -- do not run it from the download site when Windows asks what you want to do.


You can download that file on any computer and transfer it to a thumbdrive to install on another.


When it asks you to activate it you can click on Renew and enter the key there.

 

 I hope that is clear but if not do ask before you try anything .....



Hugh
Newbie
pamward1970
Posts: 1
Registered: ‎03-20-2011

Norton 360

How do I know if I purchased the Standard of Premier version of Norton 360 v. 4?

 

huwyngr
Posts: 19,149
Topics: 911
Kudos: 2,360
Solutions: 338
Registered: ‎04-13-2008

Re: Norton 360

The Standard version gives you free 2.0GB of online storage while the Premier gives you 25 GB free.

 

Whether there is any indication anywhere in the screens you can see I don't know.

 

If you bought it in a store I imagine the box will say and I would imagine that if it does not say anything then it is likely to be Standard.

 

However hang on to see if anyone here knows since I have never seen a copy of Premier installed.



Hugh