Not what you were looking for? Ask our experts!
Reply
SUBASH_PRABU
Posts: 2,076
Kudos: 257
Solutions: 90
Registered: ‎05-31-2011

Re: Norton 360 premier V6 error 8504, 104

[ Edited ]

Sorry my bad, have lot of links side by side and the link got misplaced. Try this one.

Contributor
iyso79
Posts: 43
Registered: ‎05-21-2012

Re: Norton 360 premier V6 error 8504, 104

No worries at allm I have the last version of Directx and have installed it already.. 

 

I am in the last step right now, I will keep you updated once the live update finished and restarting PC is done... 

 

I will try to open IE and outlook to see if the problem solved or not. 

 

In case everything goes okay, shall I do the same steps every time i format my laptop? 

 

5-27-2012 6-48-37 AM.png

SUBASH_PRABU
Posts: 2,076
Kudos: 257
Solutions: 90
Registered: ‎05-31-2011

Re: Norton 360 premier V6 error 8504, 104

If you face the same issue after formatting, please follow the steps one by one and check. As one of our Gurus say, we will be here.

Contributor
iyso79
Posts: 43
Registered: ‎05-21-2012

Re: Norton 360 premier V6 error 8504, 104

Why?
I didn't face this problem before on the same laptop with the samr operation system and the same updates and applications???

I will restart my PC now and check if it works well

 

Thanks,  

SUBASH_PRABU
Posts: 2,076
Kudos: 257
Solutions: 90
Registered: ‎05-31-2011

Re: Norton 360 premier V6 error 8504, 104

You will not get this problem often...Thats why I added ' If ' For this Error you can follow the steps.

 

After Restart our Next steps will be Reinstalling .Net Framework and Visual C++.

Contributor
iyso79
Posts: 43
Registered: ‎05-21-2012

Re: Norton 360 premier V6 error 8504, 104

I hope that "If" will work, I restarted my PC, and following message is appeared... 

Let's go to the next step :)

 

5-27-2012 7-13-40 AM.png 

SUBASH_PRABU
Posts: 2,076
Kudos: 257
Solutions: 90
Registered: ‎05-31-2011

Re: Norton 360 premier V6 error 8504, 104

[ Edited ]

.Net Framework = http://www.microsoft.com/en-us/download/details.aspx?id=17718

Visual C++ = http://www.microsoft.com/en-us/download/details.aspx?id=5555

 

Download and install both of the Above files. Remove your External Drive Restart and Check.

Contributor
iyso79
Posts: 43
Registered: ‎05-21-2012

Re: Norton 360 premier V6 error 8504, 104

Done..!!

 

What is next? 

SUBASH_PRABU
Posts: 2,076
Kudos: 257
Solutions: 90
Registered: ‎05-31-2011

Re: Norton 360 premier V6 error 8504, 104

Download and install both of the Above files. Remove your External Drive Restart and Check the Norton.

Contributor
iyso79
Posts: 43
Registered: ‎05-21-2012

Re: Norton 360 premier V6 error 8504, 104

Thanks a million Subashm appreciated

 

I will restart and check it with openning outlook and I... etc