01-20-2012 12:16 AM
H i all last week I renewed my subs. to 360 premium for 2 years,
My data usage says it was downloaded, but it did not install through the exe programe that came with it , I eventually found the file and it appearwed to install O.K. and then updated.
But when opening the contol window for Norton it says I have only 2 days left ?
My account page at Symantec tells me I have bought a new version but not installed it ? I tried again today with a new download and install, the exe. file downloaded but it then only downloaded a small file then tells me it is all installed.
01-20-2012 12:37 AM - edited 01-20-2012 12:47 AM
Please try this - Open N360 > Support > Subscription Status. This will sync with the servers. Let us know if this helps.... If not, we may have to dig deeper.
Windows 7 x64 SP1 N360v18.104.22.168 NU16 Secunia PSI SpywareBlaster NoScript MBAM free SAS free Hitman Pro
01-20-2012 02:11 AM
Thanksn Dave, you put me on the right screen, I had to do a bit of reading and a copy and paste.
It looks fine now and has current update and correct expiry date, but did need to restart twice.
DD ( Dennis)