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Regular Contributor
sayer
Posts: 76
Registered: ‎10-08-2009
Accepted Solution

Norton 360 v4 startup Problems

I have just upgraded to Norton360 v4

O/S Windows XP Pro

 

I have a major Problem with Norton 360 v4, works all right, until you restart your machine at times it will not start, also NO icon in task bar.

 

You have to reinstall v4 to get it to work again!!!

 

I have uninstall it many times, also I have used Norton removal tool!!

 

I have checked for Virus, None!!!!!!!!!!!!!!!!

 

Also very imnportant,

How can I remove all Norton entries from my computer, as it keeps finding old password info etc which are out of date when I try to reinstall????????????even after using Removal Tool 

 

 

I have asked Norton chat, they do not what the problem is??????

 

Norton 360 v3 worked OK

 

I take it I am wide open for virus's:smileymad:

Volunteer
yogesh_mohan
Posts: 5,302
Registered: ‎07-29-2008

Re: Norton 360 v4 startup Problems

Hi Sayer,


After installing Norton 360 V4, try to run the fix tool mentioned in the following Symantec Article:

http://www.symantec.com/norton/support/kb/web_view.jsp?wv_type=public_web&docurl=20100122121538EN


Let us know the results.


Yogesh

Super Phishing Phryer
Vejdin
Posts: 785
Registered: ‎04-08-2008

Re: Norton 360 v4 startup Problems

What is your current Windows XP Service Pack update?

Volunteer
Vineeth
Posts: 1,654
Registered: ‎07-31-2008

Re: Norton 360 v4 startup Problems

Please download and run the Hotfix from this document. Let us know how it goes.

 

Vineeth--

Regular Contributor
sayer
Posts: 76
Registered: ‎10-08-2009

Re: Norton 360 v4 startup Problems

Hot FIX seems to work OK for the last few days :smileyhappy: