Norton 360

[Blenheim]

Since upgrading to v6 of Norton 360 from v5, the issue has occurred with sidebar gadget, now on top of gadget it states "No Connection".How can this be rectified?

[editpro]

Rectification you want? Forget it (wink). Nobody at Symantec even reads these threads. ;)

http://community.norton.com/t5/Norton-360/360-v6-Desktop-gadget-quot-No-Connection-quot/td-p/662359

Having the same problem as you, and other Symantec customers. Time will tell if anyone eventually cares to address this issue. Until then, have fun looking at your blank "No Connection" gadget. I know that I am.

[HarryP · Accepted solution]

Blenheim,

Are you using any proxy server to connect to the Internet?

Please try uninstall/reinstall using the Norton Remove & Reinstall tool:

http://www.norton.com/nrnr

Let us know the results.

Thanks,

HarryP

[Blenheim]

No server is used, the program LiveUpdate updates without issue, have used Remove tool and reinstall without success.

[elsewhere]

Please review the following post and, if possible, provide the same information requested there:

http://community.norton.com/t5/Norton-Internet-Security-Norton/Gadget-says-quot-No-Connection-quot/m...

[Blenheim]

Thanks Harry, I have rerun the Norton Remove & Reinstall tool and now the sidebar gadget is performing as designed.

[tomg88]

I posted this in another thread on the same issue.  I hit support on the main screen and then get support on the drop down.

The program ran autofix and the gadget came alive full of icons that work.   I've since rebooted and powered down and it's still

working.  Hope this is of some help.