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Visitor
ctcruisers
Posts: 2
Registered: ‎09-22-2012

Norton 360 - will not back up to my external HD

I have a 465 Gb external hard drive that I use only for my Norton 360 back up.  It will not back up because it says that it is now full.

 

Why doesn't the back up over-write over an earlier back up?

 

Is there something I can do with settings?

 

Can I just delete what ever is on the HD and do a back-up?

dickevans
Posts: 12,319
Registered: ‎04-08-2008

Re: Norton 360 - will not back up to my external HD


ctcruisers wrote:

I have a 465 Gb external hard drive that I use only for my Norton 360 back up.  It will not back up because it says that it is now full.

 

Why doesn't the back up over-write over an earlier back up?

 

Is there something I can do with settings?

 

Can I just delete what ever is on the HD and do a back-up?


Welcome,

Right now I may have more questions than answers. Sorry, just want to be sure I have a clear picture of yor situation and system.

What type of backup set are you running? If it is a drive then there can be automatic overwrites. If it is files and foldeers then there is a problem.

What is the operating system and version of your Norton product? How often are you scheduled to do a backup?

Thanks

Dick
Win7x64 SP1 current NIS V21
Visitor
ctcruisers
Posts: 2
Registered: ‎09-22-2012

Re: Norton 360 - will not back up to my external HD

I have Windows XP.  How do I tell which version of Norton 360 I currently have?

 

The back ups are located in folders on my external hard drive.